Shipping Policy
From our home to yours
COVID-19 UPDATE: Please note, Canada Post has suspended normal delivery guarantees for their parcel service; as such, delivery estimates outlined below may be impacted. Canada Post is prepared to adapt to the rapidly changing circumstances and implement contingency plans across the network to keep serving the country. We are working to ensure the safety both Canada Post employees and our staff to ensure we can continue to serve you, our valued customers, in these unprecedented times.
ONLINE SHIPPING POLICY: Packages are shipped within 24 hours, Monday to Friday. During our peak seasons, such as Christmas, it may take 3–4 days to ship ( Back orders may delay shipping ). Once shipped, please allow up to 7 business days for your package to arrive (Canada)
FREE AND FLAT RATE SHIPPING: Free shipping for all packages shipped within Canada. Flat rate shipping of $12.99+HST for orders under $75 (some exceptions apply*)
OVERSIZED AND OVERWEIGHT ITEMS: – FREE AND FLAT RATE SHIPPING DOES NOT APPLY – The fees listed above are based on smaller packages or parcels. When an item is deemed either overweight or oversized for Canada Post, alternate shipping methods are required and may result in additional costs. We will contact you with shipping costs prior to processing your order (Example –Sewing Machine Cabinets or Quilting Frames).
*Free and flat rate shipping does not apply for packages to Yukon, NW Territories and NU. Please contact us for a spot quote. We do not ship to US or Internationally